The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix. If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. Apply this hotfix only to systems that are experiencing this specific problem. However, this hotfix is intended to correct only the problem that's described in this article. Hotfix informationĪ supported hotfix is available from Microsoft. This issue occurs because of a touch firmware issue.
When you work on an Excel spreadsheet on a Surface 3 device that's running Windows 8.1 or Windows 10, you may encounter the following issues:Ĭursor may move around the screen unexpectedly
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